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Is the Overton Window the phrase I'm looking for here?
But I wonder if part of it is that people are so used to doing 25mph in a 20mph, 85mph in a 70mph, using their phone every now and then if it's "important" while seeing others do it regularly. They just factor that in as normal behavior because they and everyone else does it all the time.
No wonder this is coming up again after all shit show I see every morning on CS3. Let’s be honest - the atrocious cyclist behaviour is a big problem too