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@onegear05
Been ordering from them since 2006? Ive only had one issue but i think it was due to the pandemic. Ordered a 11s chain in jan 2022 which was delievered but stolen out of my lobby. Pbk said theyd send a new one with no fuss but after months of waiting i canceled the order in may. Tbf the item didnt return in stock during that time so im inclined to think its a supply issue.
I noticed they changes owners and there are less sales and codes since the Hutts took over, but overall i think theyve been solid and have decent customer service.