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  • I touched my cloud key gen 2 the other day (admittedly in the loft) and it was so hot I couldnt keep my hand on it!

    I had a real quick look in the controller software and I couldn't see anywhere that reports the inner temps of the chips, have you seen it anywhere?

    I also work for Virgin so if you are having an issue with something feel free to DM me and if I can help I will.

  • I had a real quick look in the controller software and I couldn't see anywhere that reports the inner temps of the chips, have you seen it anywhere?

    Not possible on the USG-3p security gateway, but the Cloud Key should show it.

    You need to login via ssh and then run mca-ctrl -t dump. Within that you'll see something like:

            "system-stats": {
                    "cpu": "0",
                    "mem": "5",
                    "temps": {
                            "Board (CPU)": "51",
                            "Board (PHY)": "51",
                            "CPU": "77",
                            "PHY": "80"
                    },
                    "uptime": "459056"
            },
    

    But not all devices have the temp hardware installed... they will just fail silently if overheating.

    I did find this patch for the USG-PRO https://github.com/teedog/usg-pro-snmp-temp but that only makes sense for that. The Security Gateway Pro has fans and active cooling, so of course it has a temperature sensor for the fans to be controlled. I haven't (and won't) used those patches on my USG-3P as I don't believe the hardware exists (I checked the chips on the circuit board and have identified them all and none contain a temperature sensor AFAICT.

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