Rocked up to Edinburgh Waverley unaware that you needed a bike reservation for LNER. Jobsworth on the platform wouldn’t let me on, despite the fact there were no other bikes on the train and I only wanted to go one stop. Queue for the ticket office was 10 deep and I missed the train.
Anyway, shout out to the wonderful lady at the ticket office who sorted me out with an explanatory note and then ran across the station with my reservation (which wouldn’t print initially).
Rocked up to Edinburgh Waverley unaware that you needed a bike reservation for LNER. Jobsworth on the platform wouldn’t let me on, despite the fact there were no other bikes on the train and I only wanted to go one stop. Queue for the ticket office was 10 deep and I missed the train.
Anyway, shout out to the wonderful lady at the ticket office who sorted me out with an explanatory note and then ran across the station with my reservation (which wouldn’t print initially).
Faith in humanity restored somewhat.