I bought a RAAW Jibb last month, asked them to change the mech hanger and the brake mount for (respectively) a 7075 instead of 6066, and 180 instead of 203mm.
They listed these items on the order at £0, I'm guessing here but so that their stock/pick system had an official record of what to put in the box.
Parcel Force/UK Customs have now sat on the parcel and sent me a note saying "please give us the correct invoice, prices cannot be £0", and the invoice has to be from the sender, who have already put a correct pro-forma and official invoice in the document pouch that they shipped the bike with.
I bought a RAAW Jibb last month, asked them to change the mech hanger and the brake mount for (respectively) a 7075 instead of 6066, and 180 instead of 203mm.
They listed these items on the order at £0, I'm guessing here but so that their stock/pick system had an official record of what to put in the box.
Parcel Force/UK Customs have now sat on the parcel and sent me a note saying "please give us the correct invoice, prices cannot be £0", and the invoice has to be from the sender, who have already put a correct pro-forma and official invoice in the document pouch that they shipped the bike with.
So! I'm stuck.