New phone has got a large irregular patch of missing oleophobic coating. Enough to be a bit irritating. Probably 20 percent of screen estate.
Would normally just get an exchange with EE, but I go away for 3 weeks tomorrow. No time.
Spent over an hour talking to EE this morning, trying to resolve.
At one point a "technical advisor" asked me if I had rebooted the phone. I despair!
Now I'm going to have to try to return it in 3 weeks time as "faulty" although they told me that a fault has to be technical in nature.
I feel a battle coming on followed by me attempting to reapply the coating.
Has anyone here reapplied with any degree of success?
although they told me that a fault has to be technical in nature.
surely a manufacturing fault is covered by the warranty?
@bigshape started
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New phone has got a large irregular patch of missing oleophobic coating. Enough to be a bit irritating. Probably 20 percent of screen estate.
Would normally just get an exchange with EE, but I go away for 3 weeks tomorrow. No time.
Spent over an hour talking to EE this morning, trying to resolve.
At one point a "technical advisor" asked me if I had rebooted the phone. I despair!
Now I'm going to have to try to return it in 3 weeks time as "faulty" although they told me that a fault has to be technical in nature.
I feel a battle coming on followed by me attempting to reapply the coating.
Has anyone here reapplied with any degree of success?