Yep mine is Vivup too, good to know they apply those charges. On top of charging the max they can to the owner, they also charge the retailer the max admin charge of 12%, apparently all other schemes charge 4-6% max.
I went to get the C2W from Fully Charged and the guy's face dropped when I said my Trust uses Vivup. FC pass the extra 6% onto the customer unfortunately, but he said that any employer can do an "instant green commute initiative" process so I'm going to try and persuade someone in Payroll to do that instead.
Yep mine is Vivup too, good to know they apply those charges. On top of charging the max they can to the owner, they also charge the retailer the max admin charge of 12%, apparently all other schemes charge 4-6% max.
I went to get the C2W from Fully Charged and the guy's face dropped when I said my Trust uses Vivup. FC pass the extra 6% onto the customer unfortunately, but he said that any employer can do an "instant green commute initiative" process so I'm going to try and persuade someone in Payroll to do that instead.