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If it was bought recently you might get offered a replacement or a 40% of what you paid for them voucher.
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I have two pairs of bibs, where the stitching has come away from the pad. I think it’s probably because I bounce around the saddle a lot. Has anyone had this repaired, I don’t think rapha do it.
I had similar doubts, given the re-wording of their repair terms, but they fixed mine without any questions whatsoever. I did point out that this was one pair of many, used with same arse, saddle and much less rides than others (pre-empting the 'user-error' response) - but I have no idea if that swung it in my favour or not..
dau
Rod_Munch
@bitterbuffalo
I have two pairs of bibs, where the stitching has come away from the pad. I think it’s probably because I bounce around the saddle a lot. Has anyone had this repaired, I don’t think rapha do it.