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in hindsight i wish we'd done the same - did you go somewhere local or via the agents' referral system? we did the latter, regrettably, and would 100% chose somewhere i could walk in if there's a next time.
case in point - just found out the land registry stuff has been updated thanks to rightmove, no word from the solicitors about it. paid the £3 to double-check our names were indeed on it..!
hvsds
Sumo
3 weeks in and we're binning off the solicitor firm we instructed, they're absolutely useless. The single email reply we've had is when they said they couldn't open the .zip file of all the documents they asked us to fill in and scan. We've tried calling probably close to 100 times now and never had the phone picked up. Let's hope it's easy to swap over to a different solicitor.