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  • Did you have an assigned IP for the APs, or DHCP? Can you see them on the network at all?

    My usual approach is to SSH to them, unadopt them via the command line, them adopt them again in the controller.

  • They are assigned via DHCP (I looked at fixed IP but it's one of those areas where googling the settings only gets you solutions to far more complicated problems).

    The APs work fine, are still adopted and I can see everything that is connected to them in the client devices. It's just that the topology screen no longer shows a nice map with the APs and what is connected to each.

  • Your problem is indeed the loss of the Ubiquiti switches. They have their own internal web server which serves an overview of what is connected to what, effectively their routing tables... it's this which the Cloud Key (or whatever) is using to draw the topology.

    The missing part of the picture is because the data is missing.

    Frustratingly, whatever switch you have does know this stuff... it's just not exposed to connected devices via any API, it's just internal knowledge, hence it cannot be seen or factored into a topology graph.

    Your choice is: 1) Live with it, or 2) Replace switches with Ubiquiti switches.

  • My knowledge is exhausted - I go so far as to try different flavours of turn off & on again, I'm afraid.

    [Edit] ^ That looks like a much better answer.

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