They badly managed the new strael colours with me also. Having chosen putty and placed deposit a couple of weeks later told not gonna be an option but I could get this new purple colour (which I didn't want) cue me having a bit of a strop spending another x hrs considering colours for them to then tell me they had found one in putty.
For a company who place so much emphasis on looks they should definitely ensure they can honour the look choice of anyone who has placed an order.
They badly managed the new strael colours with me also. Having chosen putty and placed deposit a couple of weeks later told not gonna be an option but I could get this new purple colour (which I didn't want) cue me having a bit of a strop spending another x hrs considering colours for them to then tell me they had found one in putty.
For a company who place so much emphasis on looks they should definitely ensure they can honour the look choice of anyone who has placed an order.