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MCamb
I got backpedal.co fitted to my Tern the other week. There was some initial teething problems with the mounting of the tracker and not getting enough signal. They came out to test with another tracker before fitting the original tracker in a slightly different place. Has been faultless since.
When I asked he said they had only had 3 call outs. One person couldn't be helped as they had it fitted to a regular bike and hadn't changed the tracker. One person forgot they gave the keys to their partner so the bike was found round the corner. The third instance led to someone's back yard where a haul of stolen bikes was recovered by the police.
Edit: Just noticed the price increase. think I got there as one of the early customers. there is a hefty installation fee now.