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  • You could take it to a shop but it should be pretty easy to find a manual or video to help you open it up and take the drive out yourself. Looks like it'll be an (old) standard 2.5" HDD. Then copy contents somewhere using a USB-SATA adaptor. And next time have a backup...

    It's probably not worth the hassle/cost of commercial repair.

    Not sure about Windows keys for that age of machine. Why do you need it anyway?

  • Cheers. The challenge is I'm likely to be short on time for the near future otherwise that was my thought. I guess I could just get my mum to bring it to me when she comes over for childcare and then have a crack on evening. I've got some external enclosures for old fashioned big laptop HDDs. Everything should actually be backed up to the cloud. But right now there's no way for my mum to check.

    Also an IT guy in an organisation my dad does stuff with helped set it up, so my guess is that it'll be encrypted. I'm not sure how that will work with reading the HHD.

    RE repair you're right. From a guess based on Internet reading it sounds like the battery could be the issue. But it could also be some hardware related to the battery charging , or just that it's glitched and needs a reboot somehow. Also the actual on button is a bit wobbly so that's a possibility too.

    All of which is a long way to say there are too many variables to make it worth a diy fix. Which is a shame as physically the machine is in nice condition.

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