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  • Fucked up and just booked a hotel I don't want via booking.com.

    There is a £50 cancellation fee (the price of the room). I took out insurance, but now I'm reading it, it only covers me for:

    • Events 1 – Injury, illness and involuntary unemployment
    A. Accidental death, injury, illness or quarantine on the
    orders of a treating medical practitioner of a guest.
    B. Accidental death, injury or illness of a guest’s close
    relative or close business partner.
    C. Involuntary unemployment, or having a contract ended
    early if self-employed, of a guest.
    • Events 2 – Natural disaster
    • Events 3 – Limited pre-departure Covid-19

    Paid by debit card.

    I've msg the hotel and explained why I want to cancel and asked if they can wave the fee, but am not hopeful.

    Is there anything I can do? Any sort of distance selling cooling off regs?

    Cheers

    Note to self: don't book things hungover

  • Events 3 – Limited pre-departure Covid-19 cancellation
    cover – A guest prior to commencing their trip being

    1. diagnosed by a medical practitioner and/or hospital as
      having tested positive with Covid-19 up to 14 days before
      the check-in date
    2. in quarantine on the check-in date on the advice of a
      treating medical practitioner due to Covid-19, suspected
      Covid-19 or exposure to someone who has been
      diagnosed with Covid-19.
    3. in self-isolation on the check-in date due to personally
      receiving an official NHS Test and Trace or NHS Covid-19
      app notification.
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