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And individual riders have no negotiation power.
I've got no skin in this game but I reckon it wouldn't take many people to have a whinge before they had to take note and do something. This isn't the first time they've done this. If it happens to an event I'm riding you know damn well they're gonna hear about it.
hippy
Annoying, but if Komoot is paying the organiser they won't do anything to upset them even if it is shit. And individual riders have no negotiation power. There seem to be enough unsophisticated users who love komoot to put up the sycophantic social media posts.
Eventually they'll either run out of money.
Edit - @amey I hadn't read your post when I wrote mine so it was not a response to yours! Interesting to hear what the good bits are about Komoot as to me it's shit. But I've not (and will not) invest time in getting the hang of it.