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the driver who delivers to my mums place for hermes is brilliant. never had a package not handed straight to us while i was staying down there looking after her the past couple of years.
where I live now the hermes/evri drivers just chuck the parcels on the doorstep and fuck off without ringing the doorbell. I've had 3 deliveries this week and I can see the front door in my peripheral vision from my desk and each time i've only know they'd been because the video doorbell motion sensor triggered and turned on my hall lights.
HatBeard-
I think the issue with Hermes was always ‘self employed’ drivers at race to the bottom pricing which essentially incentivised (and lets not pretend; probably exploitative working practices which necessitised) being shit.
I have noticed that evri now asks me to ‘rate my courier’ after every package, so clearly they are trying to make sure they are mitigating the worst of this, sadly I doubt this is by doing anything other than churning staff and continuing to take advantage of the hardest working ones.
kkg337
It's weird because I hear so much negative stuff about MyHermes/Evri/whatever but I've only ever had good (maybe 'neutral' is a better word) experiences with them. It probably helps I have a drop-off place within walking distance, and that my local delivery woman is really good.