You are reading a single comment by @Howard and its replies. Click here to read the full conversation.
  • they know I dread going down the formal route!

    They will too. Most domestic builders aren't big operations and time / effort that they spend dealing with such stuff can impact their bottom line.

    But then I don't think they have dealt with this well.

    Again you're likely dealing with a small company or sole trader so their capacity for customer service, outside of being nice when on site, is usually pretty limited.

  • Again you're likely dealing with a small company or sole trader so their capacity for customer service, outside of being nice when on site, is usually pretty limited.

    I know! Should I just suck it up? Be honest - should I just see it as the cost of learning to be more picky about who does what?

About

Avatar for Howard @Howard started