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Is there anything I can do to get more money back or just cut me losses?
I would have thought cut your losses.
Long story short, post office lost a parcel that was insured for £50. So you’ll likely just get £50.
Bloody annoying, but not sure there’s much else to do. eBay won’t be any use as PO haven’t delivered it.
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That’s because it wasn’t correctly insured. When you complete the missing parcel form on the post office website you can enter the value, attach proof if possible.
When I did this, in this situation, I ended up with more than the maximum but not the full amount. I can’t explain why but that’s my experience.
I also ended up getting the item returned months later!
duncs
GoatandTricycle
@MultiGrooves
Due to the number of counterfeit trainers in the world, eBay now have a system where you no longer send direct to the buyer, you send to an intermediate that verifies first then they post to the buyer.
I sent a pair of trainers that I sold via the post office to said eBay verification location.
Eventually I get messages from eBay and the buyer asking where the footwear is.
I find out from the Post Office that they tried to deliver (once @ ~8.15am) and according to their system the item was refused, they're trying to find the item and to come back and try again.
When I questioned eBay about the refusal to sign, they said, they'd never do that and that the item was posted outside of business hours, hence no one signing for it.
After a few weeks it became clear that the Post Office have lost the item.
The things that pissed me off about this whole affair:
I can only claim £50 for something that I sold for £115.00
Is there anything I can do to get more money back or just cut my losses?