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@rogan
Ours isnt in the kitchen so we just have a cheap 'water filter' aattached to the cold of our kitchen sink to avoid drinking just the pure softened water but I still fill my water up from other taps and dont really notice the difference.
We got our harveys fitted not directly and it was slightly cheaper than the harveys direct quote, also they gave us a range of options and the pros and cons which made me feel better than the harveys guy giving me the hard sell.
We went with harveys becuase it gives the 'softest' water theoretically and my partners skins pretty bad to softer the better.