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C4r1s-
My previous Alfine worked pretty well. But the weight of a cargo bike when loaded takes quite a bit of force to get going, and I think this is where the Alfine suffers. At least that's been my experience with it.
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Shimano warranty dept probably throw a fit if they saw anything other than the 'right stuff'. But recently with the complete lack of 'genuine shimano red mineral oil', think I'm at 18 months with none at all, back orders keep getting pushed to the right (we're into 2023 now for brake oil, and will have been waiting since nov 2020), so sent quite a few bust shimano brakes back with green, yellow or blue stuff in them, they haven't dared complain yet.
Black_Rainbow_Project
BrickMan
I get about a year out of a belt drivetrain before it starts getting noisy, but that's working six days a week on it. But I literally don't have to touch it during that time. If I could afford to keep a spare drivetrain ready then I'd have no issues, but I never seem to have the money spare, so I run it until it's on its last legs, and then complain when I can't get replacements quickly enough. 😂
I love belt drive though. After over a decade on them I think I'd struggle to go back to regular chains.
If you're considering a Rohloff, I'd say try and save to get it, rather than settle for an Alfine or similar. My Alfine has been nothing but trouble on this particular bike, so I'm finally switching to a Rohloff after two years. Hopefully it'll be a much more pleasant experience.