You are reading a single comment by @Velocio and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
@Velocio
My current fun with an energy supplier is OVO.
My neighbours have moved house (multiple neighbours - downstairs... one over to the left, downstairs to the right, across the road)... and it seems to have left OVO with a problem.
The problem is that they have 2 meters consuming energy and they don't know who they belong to.
Well... they used a third party service, who concluded the answer was me. But these are not my meters, that is not my address, they don't have my phone number... but because they put my name on the bill Royal Mail have managed to put it through my door. And with reasonable likeliness if I don't get it sorted - this unpaid bill belonging to someone else becomes a thing on my credit history.
I'm several days into this... have already wasted 90 minutes on the phone to no end... and am now emailing back and forth (but only daily - their response latency is high).
What a ridiculous mess! And why would they use a third party to figure this out? As far as I can tell they've taken the post code, and maybe sequential proximity of the MPAN numbers for the meters, and just guessed that I'm the one to bill.