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Thanks, it's not trimming as I have trimmed it as far as it will go and it's not enough.
When you have it wired up to e tube it tells you what trim position you are in and you can adjust it on the computer (I didn't know you could do all this until last weekend).
But I messaged LBS last night and his suggestion was it might be something to do with crash protection. I'll see if I can trigger crash protection and if that might reset it.
frank9755
I had something like this a while ago. Check that the trimming is in the middle and not trimmed so far to one side that it's in the next gear. Doing the factory/crash reset procedure set the trim back to the middle and I was able to reach all the gears again. Worth a try.