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Can relax the high limit screw so the mech goes into the highest gear? Has the mech trim setting been set too far in?
I’d always look to get the high limit set first, then move to lowest gear and set low limit. Finally do any trim to perfect the indexing.
dancing james-
It's not reaching the high limit, it won't even reach the smallest sprocket.
I tried backing off the limit but it doesn't change anything. It's not the limit which is stopping it, it's its belief that there isn't another gear there / lack of the final click.I'm pretty certain it's a software fault rather than hardware. Maybe I need to get on to shimano. Well out of warranty though.
frank9755
Yes, I followed those instructions. It indexes perfectly, just it won't go into the smallest sprocket because there isn't another click. But there is an extra click when it is already on the large sprocket, so it needs the lower limit set well in to keep it out of the spokes.
I didn't know that there was a limit to the number of clicks, but there is, there are just enough for the number of gears, so there isn't another one for me to get it into the 11T.
Given it's my ultra bike I can live without the 11T so not the end of the world, but weird.