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Perfect thanks 🙏🏻
It is with Royal Mail and they tried to deliver on 17th. Things that are genuinely idiotic about this customer experience:
1). No mention from USPS that the parcel is passed to royal mail and that to continue tracking the item you need to use the rm site.
2). RM didn't leave a note when they tried to deliver.
3). I now have to download a royal mail app to arrange redelivery, and give them a load of superfluous personal data in the process which will inevitably get hacked.
4). When I finally download the app and reset my password, I can't login into it because it is experiencing high demand.Genuinely can't think of a worse customer experience other than if they had burned the parcel in front of me on my doorstep.
deleted
M_V
princeperch
When I've had stuff from USPS in the past its come through royal mail/parcel force. Have you tried the tracking number on the RM site?