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This is rather tasteless in a number of ways.
Would hope that the "eat that comment" would be seen as very much tongue in cheek.
If you think that using a private medical service is tasteless when it is literally not possible to book an appointment with my NHS GP, then fair enough I guess.
Edit: If your issues is with a GP being available at 3am, they weren't. The service is international and they hold a rota of UK GMC registered GPs who practice in the US, Canada and Middle East...they just allocated the out of hours apps to them.
Since the GP chat I had a need to book a GP appointment. I was awake at 2am because of my Covid symptoms and decided that I wanted to see a GP about something unrelated to my Covid.
Went into the app that the private GP uses hoping to book an appointment within the next two weeks or so. Turns out that they have 24 hour appointments. I booked at 0215 and was having a video call with a GP at 0300. GP gave me a prescription and automatically arranged it to be delivered to my front door within 12 hours.
Eat that, NHS.