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  • I can do that, but then I'm deleting someone else's account, and the service provider claims (incorrectly) that the account is associated with a different email address.

    Something fishy is going on but it's not necessarily true that whoever created the account is bad actor.

    I can show the weirdness by trying to create a new account using my own email address. It generates a password reset email, sent to me but stating that it's for someone else's account with a different address.

  • I can do that, but then I'm deleting someone else's account

    I figure that is better than me getting their prescription/dating matches/pizza confirmation. If the support people are useless and don't help there isn't much else you can do.

  • Cheers. Interestingly I finally got the support team to confirm that I owned the account because it was linked to my email address, even though I didn't create it. They confirmed I could delete the account so I did.

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