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Yeah, it's shit. Really shit.
I tried my NHS GP a few times in recent years in the hope that things might have improved. No signs so far.
I have a fair few friends who need NHS treatment for various things and they just aren't getting it. Really feels like the beginning of the end for the NHS as we know it.
Hesitated to post this for fear of being pilloried in the golf club thread but here goes anyway.
Private GPs. Often same day appointment. No shitty reception experience. No need to justify your appointment. Can provide your NHS GP with updates for your records. Depending on who you use, a 20 min appointment is about £75 to £100 and longer apps are available.
If you can afford it, it's well worth it. Gave it a shot for the first time abut 7 years ago after being given the runaround for three weeks by a NHS practice when all I was trying to do was register.