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On that note, small companies with an email address that never reply to is very much a thing in NI.
Why have one if I need to ring you anyway?
"Excuse me do you have xyz in stock?" I need to check can you send me an email? Then, I do get my reply via...email.
But sending an email with "do you have xyz in stock" first never works, you must ring. At least they are then pleasant on the phone and want to help.
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Along similar lines, firstborn had a rejection letter with "unfortunately, due to the number of applications we have received, we are unable to provide you with specific feedback", followed by the next paragraph: "We are always looking at ways we can improve, so would appreciate it if you could share your experience with us by filling out this survey". Twats.
Emails that say "Do not reply to this email, the mail box is unmonitored".
What they should say is "We don't get a flying fuck about customer service and don't really want to talk to you".