• Star ratchet hub question...

    The hub on my Giant SLR 1 wheelset gave up this morning, spinning back and forward. (Had to clip clop home for 4 miles, cleats ruined)

    Took it apart and whats happened is the hub shell has stripped and is smooth so the inside cog just spins away inside it.

    I am hoping this will be a warranty job but I guess my question is, how does that happen?
    Got the bike in August 2020 and is well used in summery months but not had mega miles.

  • Think it’s a 2 year warranty on giant carbon wheels - have a chat with whoever you bought it from (assuming you bought new and are original owner)

  • Yeah just got the call, 2 weeks, whole new rear wheel. Happy with that, hope it doesn't happen again though. Luckily I was 4 miles into a ride that would have taken me 50 miles from home. Second hub I've broken in 2 weeks.

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