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Cheers, I was over the minimum order threshold so it seems to have been a one-off issue, or caused by logging in after the items were added to my cart or something. In any case, it has now arrived, hurrah! Hermes aren't too bad in Edinburgh (most people live in nominally-identical tenement flats so couriers are familiar with how to get access and find doors etc)
There is a minimum spend before you get the free next day delivery.
Plus for me it’s useless as they use myherpes who routinely fuck up and deliver days late. But it means I have had enough compensation credits to make my wiggle+ membership an inverse cost!