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@VeloSurMer
the sad thing is that a lot of customers committing to a purchase in the past two years have done so with a new found passion or focus on cycling, this forum included.
There seems to have had a big shift towards cargo bikes and seeing people make large investments (£3k+) into cargo bikes and then to have it met with a further price increases meaning their budget is stretched or pushed too far for them to commit is not a great way to start a relationship. Particularly when customers buying cargo bikes like to spend local to benefit from the often niche product support they would get from their local dealer.
The worst was having to tell people the deposit they paid on their bike back in 2019 that was meant to arrive by Christmas, was delayed by a virus no one had ever heard of, meaning it wouldn't arrive until after January 2020 when Brexit came into effect so to top it off they'd have to pay extra.