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  • Thank you for getting in touch and apologies about the delay in getting back to you. This week Urban Arrow have lifted their prices to all of their models. We have gone back to them and expressed that all customers who placed an order prior to the start of the year, should be exempt from this price-jump. It is being contested but we are more than confident that there will be no price-difference to your purchase.

    With regards to their delivery, they couldn't give us an accurate time frame when we have spoken to them this week, which I really do appreciate is an annoyance for you, especially after they had continued to tell us delivery would be in January. We are hopefully expecting delivery in late Feb/early March - and as their largest supplier here in the UK, will be the first to get the bikes to us.

    We will be monitoring this closely for you over the coming week as we continue our talks with Urban Arrow surrounding delivery.

    Meh, what can you do.

  • UA are saying that, the distributor is disputing it and hopes to keep the same price.

  • This is currently super common in the bike industry across the board with a lot of brands, from our experience it seems to be bigger brands that are doing this, largely ones who sell predominately in the EU and now have to come up with a new price for the UK. It seems the distros (or companies themselves) are coming up with a price just before shipping, based on the costs at that moment, to pass on to their stockists. I think it is because the delays on manufacturing and component shortages mean the wait time for bikes is longer than ever so the ability to estimate an RRP is harder (that's my guess anyway), particularly as Covid, WW3 and Brexit seem to keep pushing the price of moving anything anywhere up and up.

    It's a bullshit position for bike shops to be in but many of the larger companies and distros have the attitude of 'well if you don't want it anymore there's loads of shops who will'. Some brands have also done things like last minute spec changes on smaller details like brake levers so the price stays the same but the quality the bike shop originally sold the customer has dropped.

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