You are reading a single comment by @BrickMan and its replies. Click here to read the full conversation.
  • Very familiar line? “It’s your fault it leaks, because you bought it.”

    Very similar to the experience of other Italian products and services.

    In Florence the next room’s AC dripping onto our pillow; “Well, you booked that room.”

    In Pescara when missold a stupid 4€ item asking for exchange or refund, “Refunds? We don’t do that here, you’re not in the UK now.”

    Hair in the food in McDonalds Milan, manager states, “Well, it’s not my hair what do you want me to do about it?”

    The list goes on.

  • Haha
    Yeah getting that feeling already.
    Remember when working in manufacturing in China (and other places TBH) some folk just did not understand the basis of warranty and reputation. They were like 'well you have the money now, why are you bothered about them, the customer'

About

Avatar for BrickMan @BrickMan started