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Very familiar line? “It’s your fault it leaks, because you bought it.”
Very similar to the experience of other Italian products and services.
In Florence the next room’s AC dripping onto our pillow; “Well, you booked that room.”
In Pescara when missold a stupid 4€ item asking for exchange or refund, “Refunds? We don’t do that here, you’re not in the UK now.”
Hair in the food in McDonalds Milan, manager states, “Well, it’s not my hair what do you want me to do about it?”
The list goes on.
Came into work today to the familiar stench of petrol, only much much stronger than usual.
We do MC storage at my work, and a customers brand new Guzzi (under 1k on it, few months old) has shit the bed.
Did smell a bit fuelly before hand but didn't think much of it. Then this week fuel tank seam has let go. Unfortunately right over the top of a manifold so not going to be a 'ride it to the dealership' situation. Dropping about half a pint a day by the look of the puddle.
Customer rang the dealer, and I'm not sure exactly how new MC ownership goes, but it quickly sounds like they are gonna have to fix it themselves and prove it was the brand new tank that was faulty. I mean I guess they get a lot of folk who drop/bend/crash/somehow abuse their new bike and go hunting for warranty when obviously its abuse so will be auto on the defense, but it was me I'd be raging. Might all work out just fine. Just surprised !