Not that anyone asked - but it’s good to rant. I called yesterday and the request was denied by the store. They went on to tell me they’ve ‘all watched it’ and the vehicle categorically did not make contact with the bicycle. But they can’t offer any clues as to what did happen... Did suggest that maybe it was vandalised, right. But nothing to back that up on the cctv? No.
I mean it’s not impossible but why would someone come and twist my handlebars round 90 degrees? Requires a lot of force and it’s a busy street, not to mention there’s a delivery vehicle parking there and supposedly members of staff guiding it into place. All in the 10 minutes from locking up to coming back.
Not going to bother chatting to the shop anymore as I’m dealing with customer service / claims group, and have asked the footage to be handed over to me to view for myself.
Tl/dr the shop is being shady asf. Or just have a shit attitude- maybe both, I don’t know.
Thanks!
Not that anyone asked - but it’s good to rant. I called yesterday and the request was denied by the store. They went on to tell me they’ve ‘all watched it’ and the vehicle categorically did not make contact with the bicycle. But they can’t offer any clues as to what did happen... Did suggest that maybe it was vandalised, right. But nothing to back that up on the cctv? No.
I mean it’s not impossible but why would someone come and twist my handlebars round 90 degrees? Requires a lot of force and it’s a busy street, not to mention there’s a delivery vehicle parking there and supposedly members of staff guiding it into place. All in the 10 minutes from locking up to coming back.
Not going to bother chatting to the shop anymore as I’m dealing with customer service / claims group, and have asked the footage to be handed over to me to view for myself.
Tl/dr the shop is being shady asf. Or just have a shit attitude- maybe both, I don’t know.