-
There's a difference between colours not being "accurate" i.e. "it looked different on my laptop screen" and them sending clearly the wrong colour panels/doors.
Anecdotally, we have just had a similar issue - a rogue colour panel in and amongst all the correct colour panels... and the kitchen supplier simply sent a new one for our chippy* to fit.
*I'll get involved with most DIY, but woodwork not my forté.
Ben689908-
Yep, I understood probably more than most about different displays/artwork etc. But they've changed the artwork between my order and delivery and called it the same thing. I've written to them last night but realistically won't be able to get replacements in time (if they even accept their fuck up) so will just end up being highly resentful until we move.
CYOA
DIY Kitchens. It doesn't look terrible, but it's not the colour we ordered and doesn't go with the paint we'd planned (but thankfully not ordered). Obviously their small print is simply 'colours aren't accurate' but my gripe in particular stems from the planner preview colour literally changing overnight at some stage between order and delivery.