sold a hard drive enclosure (the listing clearly marked as such) on ebay
buyer now requesting a return because 'it doesn't have any hard drives in it'
i don't have any option to refuse his return request, other than to 'resolve it with the buyer' which I am trying to do - but i'm doubtful this will be productive
What are my options, beyond that? Just ignore the request?
I had one recently, sold a fork, didnt measure the steerer tube, customer didnt ask what it was, asked to return as its too short, I declined, ebay supported my choice and even blocked his negative feedback!
be worth contacting ebay via live chat prior to anything
sold a hard drive enclosure (the listing clearly marked as such) on ebay
buyer now requesting a return because 'it doesn't have any hard drives in it'
i don't have any option to refuse his return request, other than to 'resolve it with the buyer' which I am trying to do - but i'm doubtful this will be productive
What are my options, beyond that? Just ignore the request?