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Cabling from the master socket / NTE is the customers responsibility. Have they actually cut it off or is it just post filter now and so doesn't have broadband on it? Do you get a dial tone with a regular phone?
It shouldn't be too tricky to reconnect if it is disconnected. There are various faceplates being fitted but you should be able to remove the front to reveal a test socket and on the back of the removable bit connections for your extension wiring.
jellybaby
pifko
I had Open Reach come round earlier today to fix the broadband issues we have been having recently. During this they replaced our master socket with one with 2 ports, one for broadband, one for landline. I didn't check at the time, but in doing so they must have cut off the connection to the phone line extender which runs through to a box on the other side of the wall where we normally keep the router (there's no main socket near the master socket...)
Do I have any recourse, seeing as they fixed the issue and I'm assuming their service is to my ISP, not me?