US import duty / tax

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Eeyorecore in reply to @motoko

I ordered some dynamo gear from Rene Herse. With Priority Shipping from Seattle it still took the better part of a month to arrive. It should be here tomorrow as it was stopped at the local depot for for customs, VAT and PF's bargain £12 fee.

Dredge I know, but RH were taking 3 to 4 weeks to even get stuff out the door last year ago. With no way of really contacting them to see what was going on. They still have basically removed all ways of contacting them, really takes the piss.

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motoko in reply to @Eeyorecore

I ordered some rando parts back in early November having shipped to my Mom's in the USA. I got over there myself on the 25th and it hadn't dispatched yet! I did actually manage to contact them through the contact us form and did get a reply a day later with a tracking number.

Still not great.

There is a whole thread on this RH customer service stuff on the 650b email list:
https://groups.google.com/g/650b/c/RFnI-kzi3aA

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