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No; the fee is payable regardless of what you do with the item (unless delivery had been refused)
Fedex don’t care what you do with item, they’re just recovering their costs for clearing the item through customs on your behalf.
Sucks doesn’t it! Other than the odd CD or record I’ve not bough owt from Europe since our freedom. Mind you, that’s largely due to the fact that no bugger wants to sell to is!
aniki
@EstelleGetty
Bought my first mainland Europe item since we got our freedom back/blue passports.
Received a text from FedEx saying I owed £54 (£42 VAT + £12 fee) although they delivered the item today before I had made payment.
Of course, I've ordered the wrong size and need to exchange/return at my own expense so likely to be Royal Mail and not Fedex. Am I right in thinking that the above is not due if I send it back? How do you go about proving this and how painful/painless is it?