Food

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jb000 in reply to @RagnarHairybreeks

I dropped my Lecreuset casserole on the floor and the handle broke off. It was just under 15 years old. I messaged them and they sent me a brand new one for free. No receipts or proof of purchase or anything. Amazing

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Aroogah in reply to @jb000

LeCresuset's customer service is amazing. We have had 2 replacement milk pans for free when the non-stick coating started to deteriorate. Same with some oven gloves that tore as well. Simple "give me your address and we'll send you another one for free." Really impressive.

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cornelius_blackfoot in reply to @Aroogah

Wish I’d known this when I cracked our rectangular casserole dish by putting it on the hob (I’ve already called myself and idiot, so no need for you to), brought another one on sale, which currently has a long crack in the glaze and I’m sure is going to bite the dust soon..

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