Warning! - Home Delivery Network and or Yodel - Do not use!

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  • Tracking on my item has updated since monday. Just stuck at "on it's way".

    Anyone else experincing delays with MyHemes? Not sure if its because of COVID-19 and I should keep waiting or it's lost and I should contact them

  • For me, Hermes has been super reliable, unlike RM...!

  • Hermes are annoying.
    Text this morning, your delivery will be with you between 1100 - 1300.
    1035 - attempted delivery - no safe space to leave it.between 10 and 1035; I was next to my front door, no one came.
    I also have a porch that is safe and is where 90% of all my deliveries are left.

    They didn't attempt delivery at all.

    Gits.

    Edit: turned up at 12 and left the parcel in the porch.
    Strange company

  • New one on me... bought the item on the 28th Aug. Went to check tracking...


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  • Hermes have 'delivered' a parcel today....
    Except nothing on our CCTV.

  • That is normal procedure for them. Claim it’s been delivered and then take another week to actually do so.

  • FFS, dpd locale burning my ass today. Sat in for delivery of exquisite single malts for old fella's birthday only to be told I'm not in, as evidenced by a pic of a door from a house five streets away with a number that doesn't correspond.

    I don't understand how they can inform me by text but the driver can't call to check they're in the right place.

  • FedEx delivery report “address does not exist”. Well I shall just continue living in my imaginary house then. Ffs...

  • Hahaha! Das gibt's doch gar nicht!

  • Had a delivery from Yodel, and driver needed me to help him deliver one of the two parcels. Asking him to note that I did that made him get in to a strop, and no more deliveries from yodel.

  • Asking him to note that I did that...

    To what end?

    Fill your boots and reign your urge to be prick in: https://duckduckgo.com/?q=ken+loach+courier&t=fpas&ia=web

  • Why am I being a prick?

    Am I a prick for reporting an Amazon driver for using the phone while driving too?

  • I don't think I understand, he wanted you to deliver parcels for him?

  • He wanted me to collect one of my parcels from the block of flats entry door. There were two parcels. Both from same company.

    Background: This is a regular cat food delivery every few months, has been for at least 3 years. Never had an issue before, the other drivers usually deliver the boxes with a hand cart.

  • Ah got you.
    Wanted to leave half your delivery not on your doorstep and you to go get it.
    Dick move.

  • Yes, that is it.

  • I apologise for calling you a prick: regardless of how I read your first post, it was uncalled for and not constructive.

  • He wanted me to collect one of my parcels from the block of flats entry door.

    Wow. Not quite Golf Thread but certainly First World Problems.

    You had to collect cat food. From the door step...

  • @Scilly.Suffolk Thank you. Understand how poorly delivery people are treated.

    @Mr_Sworld Quite first world, no where near golf club. Even more first world is that I have a frozen shoulder and even sitting on the sofa hurts.

    This particular driver is quite poor. Planet X seem to use yodel and yodel have managed to damage tyres, bike saddles and cut packages open and things magically fall out. Seemed to not want to record that package is damaged on delivery.

  • Anyone got a functional phone number where I can speak to a person for Hermes? A parcel is not moving anywhere (and hasn't since it was collected) and the sender is refusing to refund until it's a month late.

  • They won’t deal with you, only the person(s) with whom they have a contract ie the seller.

    PayPal? Open a dispute?

  • Credit card... I'll just wait I guess. It's not worth the arse ache of the chargeback paperwork if I only need to wait another 10 days

  • Hermes ruined christmas.

    Paid £10 delivery for guaranteed next day. Seller used Hermes. Someone at Hermes fucking stole the package. Hermes didn't do shit. Their tracking still says its at the depot ready to go out for delivery since the 23rd of december. They say its 'unaccounted for', and I should request a refund from the vendor.

    Fuck sake.

  • Someone at Hermes fucking stole the package.

    Never attribute to ill will that which can be adequately explained by stupidity.

    But yeah, you need to take it up with the seller as Hermes ain’t gonna do fuck all for you.

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Warning! - Home Delivery Network and or Yodel - Do not use!

Posted by Avatar for asha23 @asha23

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