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for the same price
Absolutely unacceptable, get a partial refund. That's a proper swindle otherwise
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Not reducing the price according is utter bollocks.
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I ordered a cheap graphics card for a client today and had this as a response.
We're writing to let you know that unfortunately your order has been delayed due to a shortage in stock of the following item(s):
LN67990 NVIDIA QUADRO NVS 310 1GB PCIe DUAL DP Graphics Card 1GB HP OEM
After further investigation alongside our warehouse team, they have managed to locate the item which has been on display in our open box area. We have had our technician to have a look over it and it's in very good condition also comes with a full warranty.
If you would like to go ahead with this please reply to advise how you would like to proceed at your earliest convenience.
Are Scan a bit of a shoddy company or have we just been unlucky?
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IrPOWERranger
Brun
doubleodavey
@HatBeard
First hiccup with my scan 3XS pc build. just got an email saying "the graphics card you paid for when it was in stock is no longer in stock, would you like this <next model down in same range> for the same price to avoid any further delays?"
I can't really afford to wait as my MBP has like a 95% chance of dying on me in next few weeks so I've had to say I guess so but also including a mid-length diatribe about how this is not the experience I expected ordering from a premium service and am extremely disappointed they didn't think to allocate the card to my order when it was in stock as they're such a rare commodity and i'm no longer getting the dream pc I ordered but a compromise which significantly decreases the odds i'd recommend their services to others despite an otherwise top notch support experience so far.
not sure what it could possibly get me but it was cathartic at least.