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  • why is my combi boiler not giving me any hot water? no water at all from the hot tap. cold water is fine and the heating is fine but not a drop from the hot tap.

    it's a valiant ecotec plus 831 and it has never given us any problems before.

    I only noticed the problem after spotting that the booiler pressure was very low and then, when I tried to use the filling loop, nothing happened. normally when I open the valves I can hear water rushing in but this time there was silence.

    I turned the boiler off and on and the heating fired up which raised the pressure to normal but then I realised that the tap was dry.

  • Normally there's a diverter valve which switches from supplying the CH to HW and back based on demand. They can fail, there are a lot of other reasons you might be having problems but that is one.

  • One approach would be to switch of the CH and see if the boiler will start for a HW demand.

  • If it's still in the manufacturers warranty, Valiant are very good to deal with. It does take time though and it's probably worst at this time of year.

  • Stuck diverter valve?

    You almost certainly shouldn't attempt to fix it yourself.

  • It’ll need a new diverter valve. Not expensive. Basically a service item.

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