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They're not rude and patronising any more then? Maybe new staff
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They’re still riding low, my other half bought a bike click and collect from their online store last year and collected from the shop. After trying it, it wasn’t the right size and she tried to return it and BLB wouldn’t take it back.
A phone call with Tower Hamlets Trading Standards to give them a lesson in distance selling regulations sorted the issue out quickly, but you shouldn’t have to. They’re still on the shit list.
PhilDAS
Jameo
@606
Does everyone still hate them? Not me, every time I've been in there recently they've been really cool.