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Have you checked that the screw was not located into a short piece of small section wood
that was longer than the hole plus an inch or so either side?
Such a piece of wood with a loop of string to pull it down to allow the fixing screw to locate
might have been how an electrician originally fitted that ceiling rose.
I've not dealt with a lot of electrical stuff, but switching out a ceiling rose and pendant seemed like it was within my capabilities.
I did one without a hitch, but the second is a bit more problematic.
I can't find anything to screw the rose into, there isn't a joist around where the old one was screwed in, and the old screw hole (the other screw just seemed to disappear into a hole and not actually attach to anything) seems to be right in the path of all the cables. I've read that you're not supposed to screw into cables.
What's my solution? Grip Fill or No More Nails with duct tape till it dries? Rubber screws?
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