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  • I bought a house!!

    Roll on the next few months of renovations and trying to get British Gas on the phone to understand I've got a new house but haven't moved yet, and want to change the prepayment meter (which has a suspicious looking '£144 debt' on the little screen) - has been on hour trying to explain and moving departments so far...

  • Haha, let me know when you've been waiting as long as us, mid august we started the process, not happened yet.
    TBF it is genuinely end of the earth type location, and right now, the 17p kwh unit charge and £2.20 a week SC for electric isn't bad compared to any new credit account you can get for that location (all deep into 24-28p kwh kind of area).

  • In theory the account was put in my name as of Thursday - just waiting for new meter keys/cards to start topping up without the looming debt currently on the meters… they say I have them in 48hrs (chased up to as I never received the confirmation email they said would arrive - but not sure if that’s not as the same email is already associated with our rental’s account)

  • All sorted/debt on meters removed (belatedly found the gas meter had £180 owed too…) - took a week, and a few trips to specific newsagents that do replacement keys/cards that can reset the meter/wipe out the old balance owed. Could probably do it in a day if I knew what to ask for in advance too.

    Roll on next month when we can ask to exchange to credit meters and get the smart ones too.

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