PC Tech Thread

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skinny

My dell inspiron 7051 warranty 'ran out' on 31st august (1 year old). There is no way I can see to contact dell? The Intel UHD on the motherboard is fucked, keeps resetting and the screen shitting itself.

Not a good look for dell, absolutely zero way to contact them unless I cough up cash.

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DethBeard in reply to @skinny

Might be worth looking into the Consumer rights act, as warranties aren't the be all and end all.
You should expect a laptop to last more than 15 months, and as such are covered by the CRA (formerly Sale of Goods act)

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skinny in reply to @DethBeard

Yeah which is partly my point, they call it warranty and shut me out of technical support contact. Unless I want to call them or pay money upfront for technical assistance.

It's soured my dell experiance for sure and I'll question if I'll buy another.

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