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  • They charged me duty of 14% and then vat at 20%. Bicycles from the EU don’t incur the duty in the trade deal. I’ve been mischarged. I have to pay it and then claim it back. I think I’m about to put some stuff I don’t want up for sale…

  • so, because of a customs fuck up you're left out of pocket until they deign to refund you? Kind of like how tax rebates work I guess, - the onus is on you to proove their mistake. Another one of the oft-voiced benefits of brexit I suppose. You seem calmer about it than I would be....

  • I had a similar experience. It was an absolute faff figuring out what forms I needed to fill in to claim the duty back. I posted everything away last week, will let you know when I hear back.

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