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Tell them no more money unless job is finished, money on completion not on there completion as it sounds like they are fuckin at it.
If your parents have a paper trail ie emails, texts there is nothing they can do unless they want to try and intimidate them.
Why are these folk so shite and cant just do a job to the standard and finish it. I want to do a job, finish it and get to fuck, none of this getting chased and all that. Clowns.
Have they been paid in full?